1. Overview
By using hanooon.com and placing an order, you agree to these Terms & Conditions.
2. Products & Pricing
All prices are shown in UAE Dirhams (AED) and include applicable charges unless stated otherwise. Because our pieces are handcrafted, slight variations in finish and dimensions are normal and are not defects. We reserve the right to correct pricing errors.
3. Orders
An order is confirmed once payment (or a Cash-on-Delivery order) is placed. For custom pieces, production begins after you approve the preview we send you.
4. Payment
We accept card payments (processed securely by Stripe) and Cash on Delivery within the UAE.
5. Delivery
Delivery timelines are estimates. See our Shipping Policy for details. Risk passes to you on delivery.
6. Returns
See our Returns & Refunds policy. Custom pieces are non-refundable except where damaged or not as approved.
7. Intellectual Property
All designs, images and content on this site are the property of Hanooon and may not be reproduced without permission.
8. Liability
Our products are intended for indoor decorative use. To the extent permitted by law, our liability is limited to the value of the product purchased.
9. Governing Law
These terms are governed by the laws of the United Arab Emirates.
10. Contact
Questions? WhatsApp +971 56 985 8632 or email info@hanooon.com.